Tools to Establish Focus, Priorities and Objectives

Lean Office Assessment:

This 8 hour organization specific course for up to 20 participants will focus on applying a variety of Lean Assessment tools and methods to evaluate the current situation and status of the organization. The specific outcomes of this session are a detailed summary of the organization position, identification of initial problems, issues and opportunities and an initial framework of where to set priorities and focus to move the organization forward on a Lean Office Journey.

Establishing Organization Goals, Objectives and Priorities:

This 8 hour organization specific course for up to 20 participants will define specific goals, objectives and priorities for beginning or continuing a Lean Office Improvement Journey. Leveraging from the Lean Office Assessment, this session will help create clarity with respect to specific goals, measurable results targets and objectives and define a priority list of actions to begin or continue a Lean Office Journey.

Lean Office Tools Training

Lean Office Overview Training:

This 8 hour session for up to 20 participants focuses on giving participants a solid understanding of a Lean Office journey. Details covered include the fundamental lean principles, touring their facility to look for and identify waste in processes and systems, discussing and coaching on the cultural aspects of implementing lean, reviewing the importance of solid goals and objectives, discussing the need for a good implementation plan and having specific resources responsible for making lean happen within the organization.

Lean Office Value Stream Mapping Training:

This 24 hour session for up to 15 participants will create a specific Value Stream Map of a real example in their organization. Participants will map the Current State of the Value Stream, define the Future State of the Value Stream and develop an initial Value Stream Implementation Plan. Results from Value Stream Mapping will include defining the results that can be achieved by implementing the Future State as well as support the start of implementation of the Lean Enterprise journey.

Lean Office Metrics and Visual Management Training:

This 8 hour session for up to 20 participants will teach the importance of having operating metric in place to monitor and improve performance, how to use operating metrics to drive continuous improvement and the importance of making metrics and processes visual throughout the plant or operation. Specific lean metrics, charting and posting techniques, morning market meeting processes and recognition techniques will be discussed.

5S Workplace Organization and Improvement Training:

This 8 hour session for up to 20 participants will focus on hands on deployment of the 5S method for workplace improvement. Participants will conduct initial Sorting of work areas, followed by Set-In Order, Shine, Standardize and Sustaining. These sessions are effective when conducted over a number of weeks allowing the organization to establish and practice standards and put measurements in place to support sustaining the gains. Participants will understand how 5S Workplace Organization not only creates a healthier and safer work environment, but will understand that significant wasted time and effort can be eliminated.

Continuous Flow, Pull and Kanban Training:

This 8 hour session for up to 20 participants will focus on applying One Piece Flow, Continuous Flow, Pull and Kanban techniques to a specific work area within an organization. The session will help participants learn and understand that the ultimate goal is one piece flow, but were one piece flow is not possible, tools such as Pull Systems and Kanban can provide significant improvement in work flow reduction, task, transaction and activity  management and making sure the right process outcomes are in place at the right time to support the customer needs.

Standard Work – Line Redesign Training:

This 8 hour session for up to 20 participants will introduce fundamental standard work analysis and application focused on work area redesigns for one piece flow and optimization of productivity within a work area. Concepts covered include standard work analysis, standard work combination, work area layout and work content distribution within a work area.

Poke-Yoke Error Proofing Mistake Proofing Training:

This 8 hour session for up to 20 participants will teach basic error proofing and mistake proofing process and techniques to eliminate defects from occurring by eliminating the root cause of the defects. Participants will be exposed to a process to analyze defects, determine the cause of the error creating the defect and then be given the opportunity to apply poke-yoke methods and techniques to the process to eliminate the errors and thus eliminate the defects. Also covered are the 7 Basic Problem Solving Tools used in a Lean Enterprise environment. Participants will be asked to apply each of the tools in real life examples within their companies.

Project Management Training:

This 8 hour session for up to 20 participants consists of discussion and hands-on exercises. Participants will examine the concepts of project management and introduce tools and skills necessary to plan, manage and deliver successful projects.  From initial planning to final review, learn how to set measurable objectives, estimate time requirements, design schedules, control costs, and manage relationships across the spectrum of project stakeholders.  The practical approach of this course gives participants a model that allows them to apply course content to real workplace situations.

Advanced Project Management Workshops:

In these 2 day workshops participants concentrate on refining plans and integrating the project into the organization.  Building on the foundation of “Project Management”, they revisit specific areas in the project management process and focus on key issues that are critical to the project’s outcome.  Common mistakes, oversights, and pitfalls in the project management process are also considered. Participants should bring a current or potential project concept to use during exercises and activities. 

Office Kaizen Implementation Train the Trainer Certification:

This comprehensive 3 to 4 month program consists of teaching key individuals within your organization how to scan, plan for, conduct and follow up Kaizen Implementation Workshops. It is designed as a hands-on, developmental process that will pair two individuals within your organization and take them through a series of Kaizen Implementation Events culminating in them being able to conduct events on their own without the need of external resources. Participants will learn the process steps in conducting kaizen events and will co-lead and ultimately lead events on their own. To complete certification participants must attend a three day kaizen event, co-lead a three day kaizen event and fully lead a three day kaizen event on their own. Typical improvement results from the kaizen events conducted are achieved. Each participant receives individual feedback on their performance with respect to conducting kaizen events.

Lean Office Train the Trainer Certification:

This comprehensive 6 to 8 month program consists of developing key individuals within your organization in the understanding and successful hands-on application f Lean Enterprise tools, techniques and methods. It is designed as a combination of class room and practical application activities focused on having the participants demonstrate the ability to comprehend, apply and achieve results by applying lean enterprise tools, techniques and methods. Candidates and their organization sponsors will be paired with another certification candidate and be teamed with another organization team to expand their exposure of applying lean in various environments. To complete certification, participants must participate in all classroom training and demonstrate their abilities to apply a variety of assessment tools, planning tools, implementation tools and complete a project that will deliver a minimum of $50,000 in sustainable annual savings. 

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